Returns & Exchanges
At Peppermill Interiors, we want you to be delighted with your furniture; however, if you are not entirely satisfied, we offer a straightforward 14-day return policy for most items. All returned goods must be in their original packaging and in a resalable condition to qualify for a full refund.
Notify Our Team
Contact our customer service department within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare Your Items
Carefully repackage your furniture in its original boxes, ensuring all hardware, assembly instructions, and protective padding are included.
Arrange Transportation
Ship the items back to our warehouse using a tracked courier service or contact us to arrange a professional collection at an additional cost.
Quality Inspection & Refund
Once our warehouse team inspects the returned items and confirms they are undamaged, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing